A cookie is a small file placed onto your device from our servers. They are widely used to make websites and cloud-based services work in a better, more efficient way.
For example, they can recognize you and remember important information that will make your use of a website or cloud-based service more convenient (e.g., by allowing you to enter a password less frequently or remembering your user preferences).
Taken alone, cookies do not personally identify you – rather, they merely recognize your web browser. Unless you choose to identify yourself to amogavi.com, such as filling out a web form or you have previously identified yourself to us, you remain anonymous.
As described in our Privacy Policy, we use cookies and other technologies to ensure everyone who uses our site has the best possible experience.
By checking the 'Agree and Proceed' button on our cookie pop-up notice on our sites, or clicking to close the cookie pop-up notice on our sites, you agree that you have affirmatively consented to and opted-in to our use of cookies as described in this Cookie Policy.
Further, by using the sites, you agree that we can use these technologies as described in this Cookie Policy. We hope that this Cookie Policy helps you understand our use of cookies and other tracking technologies.
Your personal information and account details: When you create a amogavi.com account, we ask for your first and last name, email address, phone number, and address. You can also choose to enter your date of birth, weight, height, and other biometrics to improve your app experience.
Your payment information: When you pay for a amogavi.com subscription, we use Stripe to collect, store, and process your payment information. amogavi.com does not have access to your full credit card information, and we'll never ask you to share that information with us directly.
Your device information: Your computer, mobile device, and/or browser information (e.g., IP address, mobile device ID information, operating system, connection speed, bandwidth, browser type, referring/exit web pages, web page requests, cookie information, hardware attributes, software attributes).
Your health-related information: Such health information as necessary to properly provide the services, including but not limited to blood glucose data and diabetes status.
Your logs – meals, activities, notes: When using amogavi.com, you'll likely add meal photos, titles, notes, and activities. You can also import sleep data, heart rate data, and activity data from your device. Access to this information is limited to those with a business need, like support team members, data scientists, product managers, or engineers.
Your glucose data, via your CGM and transmitter: Your blood glucose readings in the course of using the products and services provided through the amogavi.com app which track your blood glucose levels when you connect to a device that measures your glucose levels.
Your feedback and support requests: When you contact our Support or Member Experiences team, we retain the chat or email log as part of our records.
Your social media information: Information about, and/or information found on, your pages and accounts with third-party websites, networks, platforms, servers, and applications (e.g., Facebook, Google Plus, LinkedIn).
By visiting, accessing, registering with, or using the Site and/or the App, you acknowledge and agree in each instance that you are giving amogavi.com permission to monitor or otherwise track your activities on the Site and/or the App, and that amogavi.com may use the aforementioned technologies and/or other tracking, data aggregation, and data analysis technologies.
Cookies, which are small data files (e.g., text files) stored on the browser or device you use to view a website or message. They may help store user preferences and activity and may allow a website to recognize a particular browser or device. There are several types of cookies, including, for example, browser cookies, session cookies, and persistent cookies. Cookies may record information you access on one page of a website to simplify subsequent interaction with that website, or to help streamline your transactions on related pages of that website. Most major browsers are set up so that they will initially accept cookies, but you might be able to adjust your browser’s or device’s preferences to issue you an alert when a cookie is downloaded or to block, reject, disable, delete, or manage the use of some or all cookies on your browser or device.
Flash cookies, which are cookies written using Adobe Flash and which may be permanently stored on your device. Like regular cookies, Flash cookies may help store user preferences and activity and may allow a website to recognize a particular browser or device. Flash cookies are not managed by the same browser settings that are used for regular cookies.
Web beacons, which are pieces of code embedded in a website or email to monitor your activity on the website or your opening of the email and which can pass along information such as the IP address of the computer or device you use to view the website or open the email, the URL page on which the web beacon is located, the type of browser that was used to access the website, and previously set cookie values. Web beacons are sometimes used to collect advertising data, such as counting page views, promotion views, or advertising responses. Disabling your computer’s, device’s, or browser’s cookies may prevent some web beacons from tracking or recording certain information about your activities.
Scripts, which are pieces of code embedded in a website to define how the website behaves in response to certain key or click requests sent by the user. Scripts are sometimes used to collect information about the user’s interactions with the website, such as the links the user clicks on. Scripts are oftentimes temporarily downloaded to the user’s computer or device from the website server, active only while the user is connected to the website and/or the App, and deactivated or deleted when the user disconnects from the Website and/or the App.
Analytic tools and services, which are sometimes offered by third parties and which track, measure, and/or generate information about a website’s or program’s traffic, sales, audience, and similar information, and which may be used for various reasons, such as, for example, statistical research, marketing research, and content ratings research, and conversion tracking. Google Analytics and Alexa are common examples of these types of technologies. amogavi.com may also use other third-party analytic tools, services, and data tracking or analytic technologies (e.g., deep linking, eTags, device fingerprinting or cross-device tracking).
Our Services may contain links to or otherwise allow you to interact with certain third-party websites, mobile applications, and services that are not owned or controlled by amogavi.com (each a 'Third Party Service'). We are not responsible for the privacy practices or the content of these Third Party Services, and we encourage you to read the terms and conditions and privacy policy of any such Third Party Service that you choose to use.
List of third parties that handle amogavi.com member data: Sendpulse; Intercom; Google; Apple; Facebook
We use the Personal Information and other data that you provide primarily as necessary to provide our Services, including, but not limited to: providing you with a personalized experience when you use our App; contacting you with information and notices related to our Services; providing you with effective customer service; contacting you with special offers and other information we believe will be of interest to you; better understanding your needs and interests; security, credit, or fraud prevention purposes; improving the content, functionality, and usability of the App; improving our Services; contributing to research in the field of metabolic health; improving our marketing and promotional efforts; and any other purpose identified in an applicable privacy notice, click-through agreement, or other agreement or communication between you and us.
amogavi.com retains member data on secure servers for the duration of its business relationship with the member and for an indefinite period afterward. amogavi.com is a steward of your data, and you have the right to ask us to delete it at any time.
What you can export & delete: You can export your biometric data, activity logs, and other similar data in CSV, PDF format by logging on to your account in the app; You can request that we delete all your identifiable data stored by amogavi.com by emailing us at support@amogavi.com; we will verify that you are the one making this request; amogavi.com will comply with your request to delete your data no later than one month after you make your request, unless more time is required to verify your identity.
What we can't delete: Your payment history and details, including your billing address, are stored with our payment processors and saved for accounting and fraud prevention purposes; Any data that is part of your official medical records. Amogavi is not a healthcare provider and does not have the authority to modify or delete any information that is part of an official medical record. We cannot delete your data that may be stored with any third parties; You'll need to reach out to those third parties for assistance removing your records from their services.
Please see our Privacy Policy for a detailed description of how we collect, use, and disclose information about our users: https://amogavi.com/privacy-policy.
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Email: support@amogavi.com